Testimonials

“Sandy [Zimmerman], speaking for Towne Properties and, if I may, for all our many Mt. Adams’ residents and businesses who use your services, I want you to know we feel truly blessed to have a branch of North Side Bank here on our hill. You and your team are not only a first class bank, but old fashioned as well. You are all bright, helpful and knowledgeable. It’s a pleasure to have a real person answer the phone and people who can give you answers and help solve your needs.

A village is not a village without its friendly bankers. Mt. Adams is not a village without North Side Bank.“

“Always willing to go the extra mile. Friendly & helpful.”

“Sandy Zimmerman, Mt. Adams Branch Manager, opened my first Parkside Payee Service account and has been my principal banker through various bank transitions. She has worked with me tirelessly for almost 20 years, with more than 75 separate accounts at any given time. The account transitions from one bank to another always stayed internal until the most recent bank before North Side Bank & Trust Company came to Mt. Adams.

I am eternally grateful to North Side Bank for bringing Sandy back to the hill as she knew what they were getting into with all my strange and challenging accounts. From the beginning, she and Gina Truong, the Assistant Branch Manager at the time, jumped in with both feet to set up all new accounts… everyone always handled my business with the utmost professionalism and humor. Sandy and her current staff: Assistant Branch Manager Jacob Lairson, Jeannie and Nikki, as well as all the management personnel I have had the great pleasure of working with at North Side, for my business and a home purchase, are the definition of stellar customer service. With their smiles and personal greetings every time I enter. I cannot imagine banking could be better, or nearly as good, anywhere else.“

“The little things mean a lot. A clean and comfortable atmosphere with smiling faces and great customer service.” 

“I just started working with NSBT a few months ago, and WOW, am I impressed. They run their bank like an old fashioned bank with a hometown feel. Marty, the manager of the Delhi branch, bakes homemade food almost daily to share with her clients, who are clearly more like family to her. The bank staff is friendly and professional, and you can tell everyone is working as a team. I brought my 16 year-old son in to open his first checking account because he’s starting his own little business – and Marty spent 45 minutes educating him about how to handle the account and the way these accounts work. I thought that banks like this didn’t exist anymore! If you choose to bank at NSBT, you won’t be disappointed!”

“I simply cannot say enough about the staff at the Finneytown Branch. Linda and her team are always pleasant and anxious to help. For over 20 years we have had the pleasure of doing business with NSBT for not only checking and savings accounts, but home equity loans, installment loans, notarizing and IRAs . I can’t imagine doing our banking anywhere else. Even when we moved to Kentucky, we kept all our accounts with North Side. Trust and loyalty are not easy to come by these days, but at NSBT I have full confidence in all my transactions. If I could give them 10 stars, I would!!!”

“For the last year and a half, I had been in pursuit of a mixed-use property located in Blue Ash, Ohio… I’ve been in real estate for almost 20 years, however, this was my first endeavor of this magnitude and I had no idea how to pursue financing, especially to purchase and renovate. My credit, income, and business plan were great, but I did not have any collateral or strong financial statement, so there were several lenders who were understandably reluctant to work with me. With every denial, I found out how to better prepare for an approval. I did not allow the many “no’s” to stop me and believed there was a “yes” out there somewhere.

“During the month of April, something kept telling me to inquire with the bank that I pass by every day on my way home from work. It was one of the neighborhood banks – North Side Bank & Trust. On the morning I stopped in, I had the pleasure of meeting Phyllis Bare, Branch Manager, and she passed my information on to Linda Boiman, VP/Chief Mortgage Loan Officer. I received a call from Linda informing me of my approval. I literally cried tears of joy that day, all day. I was in awe. I had a divine encounter with 2 women who believed in me enough to extend exactly what I needed to see my vision come to fruition. I have since established a business account with North Side Bank, and am forever grateful for the outstanding customer service this institution has provided me thus far. I am looking forward to a successful project and many more to follow. Thank you for believing in me!“